Emerald Mountain Sanctuary treats all client personal information and other personal information in our possession in accordance with legal and administrative obligations.

Personal information does not include information that has been aggregated or made anonymous such that it can no longer be reasonably associated with a specific person.

Collection and Use of personal information
We collect personal information to undertake our business activities including re-marketing and comply with legal and administrative obligations.

We do not collect sensitive information unless there is client consent or it is required by law or by other requirements. We will disclose personal information to third parties if so required by law or as part of providing services to you and also where you have expressly asked us to do so. We review personal information in a timely fashion to ensure that it is up to date and accurate.

We will hold your personal information for as long as it is required to fulfill the purposes for which it was collected or as required by law.

Website collection of personal information
We may record your IP address and details of your access to our sites, we may place cookies on your computer to enable your web browser to search for us efficiently. We use cookies to monitor the traffic to the various pages on our website, for statistical and website improvement purposes only.

This information is anonymous and will not enable you to be identified.

Data security of personal information
We undertake steps to protect your information and our staff are fully appraised of the importance of client personal information and the fact that it should not be misused or have unauthorized access, modification or disclosure.

Access to and correction of personal information
In normal circumstances we will provide you with access to personal information upon request, however in some circumstances there may be some legal or administrative reasons to deny access. If access is denied we will inform you as to the reasons why.

We may implement targeted marketing based on your activity on our website. When you visit our site a ‘cookie’ is placed in your browser, this tells Facebook, Twitter or Google that you have visited the site and allows them to show you ads related to our business. Usage information we may gather includes pages you view on this website, how long you spend on the website, what date and time you visited this website and any transactions that may have been carried out. Please note this information does not allow us to identify you in any way or give us access to your device. Any data we may collect will be used in accordance with our privacy policy and also those of Google, Facebook and Twitter. You can opt out of re-marketing below:

Google: https://support.google.com/ads/answer/2662922?hl=en
Facebook: https://www.facebook.com/ads/website_custom_audiences
Twitter: https://support.twitter.com/articles/20170405?lang=en